By accessing, browsing, and using this website, you agree to be bound by the following terms and conditions Please read these Terms carefully before using our website or purchasing our products. If you do not agree with these Terms, you should not use our website or purchase our products.
1. General
1.1 Ownership: This website is owned and operated by Vexcite Bikes LLC, a company registered in Minnesota, USA. All content, features, and functionality, including text, graphics, logos, and images, are the exclusive property of Vexcite.
1.2 Modifications: Vexcite reserves the right to modify, update, or change these Terms at any time. Any changes will be posted on this page, and the continued use of the website following the posting of changes constitutes acceptance of those changes.
2. Use of the Website
2.1 Eligibility: By using this website, you represent that you are at least 18 years of age or the legal age of majority in your jurisdiction, and you have the legal authority to enter into a binding agreement with Vexcite.
2.2 Account Registration: To make a purchase, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.
2.3 Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify Vexcite immediately of any unauthorized use of your account.
2.4 Prohibited Activities: You agree not to engage in any activities that may harm the website, Vexcite, or other users, including but not limited to hacking, data mining, unauthorized access, and the transmission of harmful code.
3. Product Information and Orders
3.1 Product Descriptions: Vexcite strives to provide accurate product descriptions and images. However, we do not warrant that the descriptions or images are complete, current, or error-free. In the event of an error, Vexcite reserves the right to correct it without liability.
3.2 Pricing: All prices are listed in U.S. dollars. Vexcite reserves the right to change prices at any time without notice. Prices are subject to applicable taxes, shipping charges, and other fees.
3.3 Order Acceptance: Vexcite reserves the right to refuse or cancel any order for any reason, including, but not limited to, product availability, errors in pricing, or suspected fraud. In the event of a cancellation, Vexcite will provide a full refund of any payments made.
3.4 Payment: Payment is required at the time of purchase. Vexcite accepts [list accepted payment methods]. All transactions are securely processed through [payment gateway].
3.5 Shipping: Shipping times and costs are estimated at the time of checkout. Vexcite is not responsible for delays caused by the shipping carrier or customs processing. Title and risk of loss for products pass to you upon delivery.
3.6 Returns and Refunds: Please refer to our Return and Refund Policy for details on returns and refunds.
4. Warranty
4.1 Limited Warranty: Vexcite offers a one-year limited warranty on all e-bikes purchased from our website. The warranty covers defects in materials and workmanship under normal use. The warranty is void if the e-bike has been modified, misused, or subjected to extreme conditions.
4.2 Warranty Claims: To make a warranty claim, please contact Vexcite at support@vexcitebikes.com with proof of purchase and a description of the issue. Vexcite will repair or replace the defective product at our discretion.
5. Limitation of Liability
5.1 No Warranty: Vexcite provides the website and products "as is" and "as available" without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
5.2 Exclusion of Liability: To the fullest extent permitted by law, Vexcite shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or purchase of products.
6. Intellectual Property
6.1 Trademarks: All trademarks, logos, and service marks displayed on the website are the property of Vexcite or their respective owners. You are not permitted to use them without the prior written consent of Vexcite.
6.2 Copyright: All content on the website is protected by copyright law. You may not reproduce, distribute, or create derivative works from any content on the website without the express written consent of Vexcite.
7. Governing Law
7.1 Jurisdiction: These Terms and any disputes arising from your use of the website or purchase of products shall be governed by the laws of the State of Minnesota, USA, without regard to its conflict of laws principles.
7.2 Dispute Resolution: Any disputes arising under these Terms shall be resolved through binding arbitration in Minnesota, USA, in accordance with the rules of the American Arbitration Association.
8. Miscellaneous
8.1 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
8.2 Entire Agreement: These Terms constitute the entire agreement between you and Vexcite regarding your use of the website and the purchase of products.
8.3 Contact Information: If you have any questions about these Terms, please contact us at support@vexcitebikes.com.
9. Acceptance of Terms
By using this website or purchasing products from Vexcite, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
10. Assumption of Risk, Waiver of Liability, and Release of Claims
10.1 Assumption of Risk: By purchasing and/or using a Vexcite e-bike, you acknowledge that riding an e-bike involves inherent risks, including but not limited to crashes, collisions, loss of control, or falls, which may result in injury, property damage, or death. You assume full responsibility for all risks associated with riding the e-bike, including those arising from improper use, failure to follow safety guidelines, or operating the e-bike in unsafe conditions.
10.2 Waiver of Liability: To the fullest extent permitted by law, Vexcite Bikes LLC and its owners, officers, employees, and affiliates shall not be held liable for any injuries, damages, or losses arising from:
Crashes or accidents while riding the e-bike;
Improper or unauthorized use of the e-bike, including riding in hazardous conditions, exceeding weight limits, or failure to follow safety recommendations;
Use of the e-bike in a manner not intended or specified by Vexcite.
10.3 Release of Claims: By purchasing and/or using a Vexcite e-bike, you agree to waive any and all claims or causes of action against Vexcite Bikes LLC for injuries, damages, or losses arising from your use or operation of the e-bike. You also agree that you will not initiate any legal action, lawsuit, or claim for damages against Vexcite Bikes LLC in connection with crashes, accidents, or improper use of the e-bike.